Workplace etiquette refers to the socially acceptable ways of interacting and behaving in a workplace. This includes standing straight, making eye contact, turning towards people when they speak, and smiling genuinely. Basic workplace etiquette involves being yourself, showing respect, saying thank you, giving genuine compliments, avoiding boastfulness, arrogance, or loud behavior, listening before speaking, speaking with caution and kindness, avoiding criticism or complaints, and being punctual. Workplace don'ts include taking cell phone calls or texting during meetings or conversations with customers or co-workers.